Policies & Procedures
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Office Hours are from 9am until 6pm, Monday through Friday.
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Parking, like most of Coral Gables, is restricted to Metered Street Parking in the front of the building.
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In consideration of other guests, cellular phones must be turned off while in treatment rooms. Please respect the serene environment.
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Gift Certificates are available for purchase in person or by phone.
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Payment Forms accepted are Cash, Checks, American Express, Master Card, Visa, & Discover Card.
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Financing is also available.
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Payment is due in full on the date of services rendered.
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When reserving your appointment, you will be asked to use a credit card to guarantee the appointment, however you will not be charged a fee. If you cancel less than 24 hours prior to your appointment, or fail to show up, a $50 appointment cancellation fee will be applied to your credit card at that time. (See cancellation policy below). A reminder for your appointment will be sent either via text or email, which you are able to confirm. If you need to cancel or reschedule, please call us at 305-444-6100 or use the link we sent you when you booked the appointment. Please note, when you schedule an appointment, that is your acceptance of the policies.
CANCELLATION POLICY
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Your appointment is reserved exclusively just for you. Should you need to cancel or reschedule your appointment, please notify us 24 hours prior to your scheduled appointment time. All services cancelled less than 24 hours in advance are considered a “no-show” and will be subject to the $50 appointment cancellation / no show fee. We require a major credit card on file to reserve all appointments. This courtesy enables us to maintain a higher availability for our patients. Please note, by scheduling an appointment, you are agreeing to this policy
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For minimal invasive procedures (Cellulaze, Precision TX, Smartlipo Triplex, MINT Thread Lift) cancellations must be made at least 48 hours prior your scheduled procedure time. "No-shows" and cancellations made the prior or same day of the scheduled procedure time shall be charged a $150 fee. This is the only way we can continue to provide a dedicated treatment time slot for each one of our patients.
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Thank you for your cooperation.